FAQ

Merryland Online is an exciting new English Coaching platform that can take students from zero to advanced level while using fun and authentic English media. We use a unique system of constantly exposing students to new materials in an amusing and easy context, then facilitate students’ use of target grammar and vocabulary.

Yes, it does! Because we do NOT teach! We COACH! The main difference between teaching and coaching is that teaching is focused on acquiring new knowledge and skills while coaching is focused on refining and developing knowledge and skills. We work not only on your language skills, we help you to enhance your confidence and motivation, and overcome your fears and obstacles on your learning journey.

After purchasing the course, simply log in to your account, choose your course and book a slot with an available coach. Your booking will be visible on your dashboard, so just click to enter the class and have fun.

Our material is specially designed to contain a wide variety of authentic English media such as listening comprehension audios, reading comprehension texts, role plays, grammar explanations and exercises that stimulate students’ imaginations and give them working examples of language in context. Unit topics cover a range of areas that will help students to see and hear how English is used in context in the workplace, in shops, when talking about sports or health, and the list goes on. By basing each unit on an interesting and relevant topic, students can get a rich experience of a vibrant and living language.

No, you can join us at any level of English, from zero to advanced. We will carefully adjust the material and coaching to meet your special needs, ensuring that you will have the best possible experience and results with us.

Before purchasing the course, you can take a level test or book a free 25-minute session with our coach to assess your language proficiency and choose the best course for your needs.

Currently, we offer private (1 to 1) and small group (3-4 people) classes:

  • General English courses from beginner (A1) to upper intermediate (B2) levels,
  • Business English courses from low intermediate (A2) to advanced (C1) levels,
  • Business Email Writing and Presentation Skills courses for students with at least a low intermediate level of English proficiency.
  • Kids & Teens English courses from beginner zero to advanced.

More courses are coming soon.

You can choose to buy either the full or half course. For the convenience of our students, we have divided the full course into two parts. You can start with Part 1 and, upon completing it, proceed to Part 2. This way, you will finish the entire course.

The full course includes:

  • 40 Private classes (25 minutes each)
  • 10 Let’s Talk! Conversation Classes (25 minutes each)
  • 10 Group classes (50 minutes each)
  • Duration: 6 months

The half course includes:

  • 20 Private classes (25 minutes each)
  • 5 Let’s Talk! Conversation Classes (25 minutes each)
  • 5 Group classes (50 minutes each)
  • Duration: 3 months

Our Kids & Teens courses include:

The full course:

  • 50 Private classes (25 minutes each)
  • 5 Let’s Talk! Conversation Classes (25 minutes each)
  • 5 Group classes (50 minutes each)
  • Duration: 6 months

The half course:

  • 25 Private classes (25 minutes each)
  • 3 Let’s Talk! Conversation Classes (25 minutes each)
  • 2 Group classes (50 minutes each)
  • Duration: 3 months

Group courses:

  • 20 Group classes (50 minutes each)
  • 5 Let’s Talk! Conversation Classes (50 minutes each)
  • 2 times a week
  • Duration: 3 months

Our special courses are tailored to our specialized coaches who are skilled in using them effectively. Each lesson is structured for a 25-minute class with a coach, offering all the information necessary for improving your English skills. While you have the option to study the material beforehand, every session is guided by a coach.

Individual classes are 25 minutes long, and group classes are 50 minutes long. If you need more time, you can book two classes one after another for a 50-minute session. However, we don’t recommend having more than 2-3 private classes a day for better progress. Our courses work better with consistent practice, so for the best results, we suggest taking 3-5 private classes and 2-3 group classes each week.

Yes, you can easily join the coaching session from your PC, laptop, tablet, or smartphone. You can learn anywhere with good internet access. However, we strongly recommend using smartphones only if you have no other option. Learning from PCs, laptops, and tablets is more convenient and effective. Also, try to avoid noisy and crowded places like cafes, playgrounds, and other public areas while learning. Please refrain from joining classes while driving. For better results, find a quiet place where you can feel comfortable and fully concentrate on the learning process. We also strongly recommend turning on your webcam during class to facilitate better communication with your coach and using a headset for improved sound quality.

Yes, you can book a free 25-minute coaching session with a coach to check your proficiency level, get more information about courses, and have a trial class.

No problem. Just inform your coach or contact the support, and we will adjust the course to your level. Additional costs might be applied if you want to switch between General and Business English courses.

No, you cannot cancel your enrollment as all the materials are provided to you in advance, immediately after we receive your payment.

Yes, to track progress, all students are required to take both mid-course and end-course tests. Additionally, coaches will provide comments after each class to help you improve your skills. Progress tracker tools are also available in the student profile.

Yes, you will interact with other students during the group classes. To make these sessions more effective, we limit the maximum number of students to 4 in a 50-minute class, ensuring everyone has time to practice speaking. Additionally, we organize special events for larger groups, which are scheduled separately and announced in advance.

If you’re unable to join the room, please try reloading the window or restarting your device. If the issue persists, please contact Support. If the class couldn’t be conducted due to a technical issue on our side, we will refund your ticket.

You can book a class at least 1 hour in advance. For example, if you want to study at 8 pm, ensure you book a slot before 7 pm on that day. Follow these steps:

  1. Log in to your account.
  2. Choose the course you want to book.
  3. Click on the course and select your preferred day and time for the class, or check the availability of your favourite coach.
  4. Book the slot.
  5. Your booked slots will appear on your dashboard.
  6. To join the class, simply click on the button and enjoy!
  7. You can join the class up to 10 minutes in advance.

Please cancel the class at least 3 hours in advance; for example, a class scheduled for 8 pm must be cancelled before 5 pm on that day.

To cancel the class, go to your dashboard and simply click on ‘Cancel the class’. If the class is cancelled at least 3 hours in advance, it won’t be deducted from your tickets.

If you fail to cancel the class at least 3 hours in advance and are unable to join, please inform support. However, in this case, the class will still be deducted from your tickets.

If the coach fails to join the class, the ticket will be refunded to you.

Yes, you can. All our coaches are professionals and will provide the best learning experience for you. However, if you want to make better progress, we recommend choosing your favourite coach and learning with them. This helps you avoid repetitive questions from new coaches, and the coach will know your needs and weak points better, allowing them to tailor the lesson to your needs and focus on the most important aspects for your improvement.

Currently, we can provide a certificate confirming the completion of the course, including course details and the number of hours completed.

Our platform stands out for several reasons.

Firstly, we offer personalized coaching tailored to individual needs, ensuring effective learning experiences.

Secondly, our interactive courses encourage active participation and deeper understanding.

Additionally, we cover various proficiency levels and specialized skills, catering to learners of all backgrounds. We provide comprehensive feedback and assessments to track progress. Our emphasis on real-world application ensures practical language skills development.

We offer flexible scheduling options to accommodate busy lifestyles. Our dedicated support team is readily available to assist learners. We prioritize student success by providing the tools needed to achieve language proficiency goals.

Lastly, our commitment to innovation drives us to continuously enhance our platform. We also provide our services absolutely free of charge for individuals and organizations that cannot afford them. By learning with us, you give us more opportunities to do good in this world and support education worldwide.

Overall, our platform offers a holistic and effective approach to English language learning, making us a leading choice for learners worldwide.

We only offer free services to organizations and individuals who cannot afford them or wish to support community development. Only group classes are available for free. To apply for these services, please fill out the form on our Non-profit page, and we will get back to you as soon as possible. Please note that free services are only available for those in need to support education in less developed areas.

What is

Merryland Online?

Merryland Online is an exciting new English Coaching platform that can take students from zero to advanced level while using fun and authentic English media. We use a unique system of constantly exposing students to new materials in an amusing and easy context, then facilitate students’ use of target grammar and vocabulary. 

So, welcome to Merryland Online! We can’t wait to take you on an amazing journey of discovery and help you to realise your dreams of communicating fluently and improving yourself! Simply follow us!!!

Our Approach

Our emphasis is that English should be fun and that the learning process should be as efficient as possible, that’s why our lessons are short and focused, enabling students to quickly go from hearing new material for the first time to using it correctly in context all while having fun! 

We do NOT teach! We COACH! The main difference between teaching and coaching is that teaching is focused on acquiring new knowledge and skills while coaching is focused on refining and developing knowledge and skills. We work not only on your language skills, we help you to enhance your confidence and motivation, and overcome your fears and obstacles on your learning journey.

Our Materials

Our material is specially designed to contain a wide variety of authentic English media such as listening comprehension audios, reading comprehension texts, role plays, grammar explanations and exercises that stimulate students’ imaginations and give them working examples of language in context. 

Unit topics cover a range of areas that will help students to see and hear how English is used in context in the workplace, in shops, when talking about sports or health, the list goes on. By basing each unit in an interesting and relevant topic, students can get a rich experience of a vibrant and living language.

about-our-coaches
Our Coaches

To provide the best services all our coaches are required to hold teaching and coaching certifications. Moreover, we conduct comprehensive training sessions to ensure that all coaches are familiar with our learning materials, understand our approach and objectives and ready to become a part of the Merryland family.

We don’t choose our coaches by the origin, race, gender or religion. We seek individuals whose passion for coaching is matched only by their consummate professionalism. We firmly believe that our coaches are not only language instructors, they are also great companions on your language-learning journey. They aspire to be more than tutors, striving to cultivate genuine friendships and willingly sharing their wealth of experiences and knowledge. With them, you are not just enhancing your language skills, you are gaining cherished friends who enrich your life with engaging and meaningful conversations

About the authors

Drawing on decades of experience in empowering students to unlock their full potential and reach their language aspirations, our course design and innovative methods get results and  help students to realise their potential and achieve their language goals.

Our resources are created by a team of experienced and qualified native teachers and grammar experts whose insights help students to overcome common problems that can slow progress.  Our multimedia resources are acted out by native voice artists that really bring the language alive by modelling essential vocabulary and grammar in a way that is authentic,  useful and fun!

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