Who are we?

Hi! We are MerryLandOnline.com, a team of friendly English coaches who help kids from around the world learn English in fun, exciting ways online.

MerryLandOnline.com is a company that looks after your information to keep it safe and private. That means we’re responsible for protecting anything you share with us.

If you are under 12 years old, you need permission from your mum, dad, or guardian to join our lessons.

What information do we collect about you?

Before lessons begin, we’ll ask your parent or guardian to share:
– Your first name and age
– A parent or guardian’s email address
– Your country or time zone (to plan your lesson times)
– Your photo or profile picture, if one is used for your account

During lessons:
– Your classes may be recorded (with your parent’s permission)
– We may write down notes about your learning progress
– Sometimes we collect information about how you use our website (like what you click on or which pages you visit)

Why do we collect this information?

We collect this information to:
– Help your coach get to know you and prepare your lessons
– Recognise you in class and on our learning system
– Track how you’re doing and help you improve
– Keep our lessons and systems safe and working properly
– Let your parent or guardian know how you’re doing
– Make our classes more fun and helpful for all students

Who sees your information?

– Your coaches and team members at MerryLandOnline will see your information to help with your learning
– We may share some information with people who help us with technology or learning tools, but they must follow strict rules and keep everything private
– We do not sell or share your personal details with anyone outside the company unless it is absolutely necessary and always protected

Your rights (and your parent’s rights)

You or your parent/guardian can:
– Ask what information we have about you
– Ask us to change, delete, or stop using that information
– Say “no” to recordings or photos at any time
– Ask for a copy of your information
– Contact us any time with questions

How do we keep your information safe?

– Your data is stored in secure, password-protected systems
– Only people who need to see it (like your coach or support team) can access it
– We follow strong rules (like GDPR) to protect your information
– We use safe and trusted video and learning tools

Need help or have questions?

If you have any questions or worries about your information, ask your mum, dad, or guardian to contact us:
Email: info@merrylandonline.com
(Parents/guardians only, please)

If you don’t understand this policy…

No worries! Just ask your parent, guardian, or coach to explain it. We’re here to keep you safe and happy while you learn English with us.